Agentic AI – software agents able to take action as and when necessary – are set to be a major feature of workplaces, and soon. And data-rich, process-heavy telecom businesses represent a vast opportunity for Agentic AI to truly transform all aspects of day-to-day operations.

In this 10-page research note, we set out Agentic AI’s potential in telecom, high-impact areas with most to gain, and provide our estimate of how the market for Agentic AI in telecom will grow in the next five years. Spoiler alert: we’ve never seen anything like it.